First timer and I will be back for the extensions that unfold under towel to prop leg up under mid calves.... bc I am tall and it is unnecessary pain at other salons to keep leg lifted while they scrub and use that grater on bottoms of feet. That and the fact that when you open the door you're not hit by a wave of fumes.
First 3 times I went it was great. But my recent time I was really disappointed. My nails were to thick and they were crooked.
I am giving this a two star because their customer service isn't the best. My mother got her nails done In the new" metallic gel and it chips really bad. Just a few days she has had it done and got chipped nails. She went back to get it fixed and the lady was complaining the whole time and did a really bad job at fixing it. What poor customer service. If you are paying $40+ for a manicure it better last more than a few days. And to go back and get it fixed the staff should have a better attitude. Her nails already chipped again and she doesn't want to go back to get it fixed because they were so rude. Work on your customer service.
After visiting only twice, 3 stars is a fair rating. My first visit was good (5 stars): timely, quality service, and kind people. The second time didn't turn out so well (1 star) because I ended up leaving after waiting for 45 minutes past my appointment time. After 30 minutes, I stood up to inquire about time (nicely, of course) and was asked (nicely) to sit back down. With no hope in sight after 45 minutes, I stood up, crossed my name of the list and left. Hit or miss, I guess. The nail shop across the street fit me in and it all worked out, so that's where I'll be going next time.
I go here all the time with my mom. Haven't had a negative experience once. Use to go to the same people growing up when it was located in Avery Ranch. I usually get a mani/pedi with gel while I enjoy a mimosa.
I will say Donna was great and all was fine. Ill be back for sure. The place was clean and white wine was good too, ha!!! Great place
Onq Nails Spa is a US Hair Care Studio based in Leander, Texas. Onq Nails Spa is located at 3550 Lakeline Blvd, Leander, TX 78645, USA.
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